711bat Privacy Policy

1. Introduction

711bat ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how 711bat collects, uses, stores, shares, and protects your personal information when you access or use the 711bat website and related services available at 711bat.app.

This policy is designed to be transparent and easy to understand. We want every Filipino player — whether you're based in Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines — to feel confident that their personal data is handled with care, respect, and full compliance with applicable law.

Please read this Privacy Policy carefully. If you have any questions about how we handle your data, our support team is available 24/7 to assist you.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, 711bat is the data controller responsible for your personal data collected through the 711bat platform.

As data controller, 711bat determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions, concerns, or requests relating to your personal data, you may contact our Data Protection Officer at: [email protected]

3. Personal Data We Collect

711bat collects the following categories of personal data from players:

3.1 Identity & Registration Data

When you create a 711bat account, we collect information including your full name, date of birth, gender, nationality, username, password (stored in encrypted form), and email address. This information is required to establish and maintain your account.

3.2 Contact & Address Data

We collect your residential address, city or municipality, province, and mobile number. For players in the Philippines, this may include your barangay and ZIP code. This data is used for identity verification and communication purposes.

3.3 Financial Data

We collect information relating to your deposits, withdrawals, and transaction history on the 711bat platform. This includes payment method details such as GCash account references, PayMaya account references, bank account details (BPI, BDO, Metrobank), and card details (Visa/Mastercard) where applicable. Full card numbers are never stored on our servers.

3.4 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, we may collect copies of government-issued identification documents such as a Philippine passport, SSS ID, UMID, driver's license, or PhilSys National ID, as well as proof of address documents and selfie photographs for identity verification purposes.

3.5 Technical & Usage Data

We automatically collect certain technical data when you access the 711bat platform, including your IP address, browser type and version, device type and operating system, pages visited, time and duration of visits, referring URLs, and clickstream data. This data helps us maintain platform security and improve user experience.

3.6 Gaming Activity Data

We maintain records of your gaming activity on 711bat, including games played, bets placed, amounts wagered, wins and losses, bonus usage, and session durations. This data is used for account management, responsible gaming monitoring, and regulatory compliance.

3.7 Communications Data

We retain records of communications between you and 711bat, including support chat transcripts, emails, and any feedback or complaints you submit. This helps us resolve disputes and improve our customer service.

4. How We Collect Your Data

711bat collects your personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technologies: Data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you browse or use the 711bat platform;
• Third-party sources: Data received from payment processors, identity verification service providers, fraud prevention agencies, and publicly available sources where permitted by law;
• Responsible gaming tools: Data generated through your use of deposit limits, session reminders, and self-exclusion features on the platform.

5. How We Use Your Personal Data

711bat uses your personal data for the following purposes:

711bat will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

6. Legal Basis for Processing

711bat processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you, including operating your account, processing transactions, and providing gaming services;
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, KYC requirements, and gaming regulatory requirements;
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and improving our services, where such interests are not overridden by your rights and interests;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Sharing Your Personal Data

711bat may share your personal data with the following categories of recipients:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard processing partners, for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory obligations;
• Fraud prevention agencies: Organizations that help us detect and prevent fraudulent activity on the platform;
• Technology service providers: Cloud hosting, data storage, analytics, and customer support platform providers engaged by 711bat under strict data processing agreements;
• Regulatory and law enforcement authorities: Government agencies, regulators, and law enforcement bodies where disclosure is required by law or court order;
• Professional advisers: Lawyers, auditors, and other professional advisers where necessary for the conduct of our business.

All third parties with whom 711bat shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for their own independent purposes.

8. Cookies & Tracking Technologies

711bat uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and support security functions. The following types of cookies may be used:

• Strictly necessary cookies: Essential for the operation of the 711bat platform, including session management and security functions. These cannot be disabled;
• Functional cookies: Used to remember your preferences and settings, such as language and display options, to provide a more personalized experience;
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the platform, helping us identify areas for improvement;
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 711bat platform. By continuing to use 711bat after being informed of our cookie practices, you consent to our use of cookies as described in this policy.

9. Data Retention

711bat retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following considerations:

• Active accounts: Personal data is retained for the duration of your account relationship with 711bat;
• Closed accounts: Following account closure, 711bat retains certain personal data for a minimum of five (5) years to comply with anti-money laundering regulations, tax obligations, and gaming regulatory requirements;
• KYC documents: Identity verification documents are retained for the period required by applicable law, typically five (5) years from the date of the last transaction;
• Communications: Support communications and dispute records are retained for a minimum of three (3) years;
• Marketing data: Where you have consented to marketing communications, your contact data for this purpose is retained until you withdraw your consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures.

10. Data Security

711bat implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including passwords and financial information;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments of our platform infrastructure;
• Two-factor authentication options for player accounts;
• Continuous monitoring for suspicious activity and potential security incidents.

While 711bat takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 711bat will notify you and the relevant authorities in accordance with applicable law.

11. Your Data Protection Rights

As a data subject under Philippine law, you have the following rights with respect to your personal data held by 711bat:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data 711bat holds about you;
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at: [email protected]. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.

12. Children's Privacy

711bat does not knowingly collect, use, or store personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has provided personal data to 711bat, please contact us immediately at [email protected] so that we can take appropriate action.

13. Third-Party Links

The 711bat platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the 711bat platform and does not cover the privacy practices of any third-party websites or services. 711bat is not responsible for the content, privacy policies, or data practices of any third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information to those sites.

14. Updates to This Privacy Policy

711bat reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this policy, we will notify you by posting a prominent notice on the 711bat platform or by sending a notification to the email address associated with your account.

The date of the most recent revision is displayed at the top of this page. Your continued use of the 711bat platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you must discontinue use of the platform.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 711bat handles your personal data, please do not hesitate to reach out to our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

Data Protection Officer contact: [email protected]

Please note that the email address above is provided as plain text for reference only and is not a clickable link. To contact us, please copy the address into your email client manually.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.